Sumner’s article, “The social weight of spoken words,”
outlines how spoken word is a source of many different kinds of information—age,
gender, accent, emotion, style. More
importantly, how we as listeners process spoken word depends not only on the
speech itself but also on our own backgrounds and implicit biases. Sumner introduces the idea of social
weighting, the process in which vocal cues work together with our biases and
past experiences to modulate the allocation of cognitive resources to speech
processing. Social weighting can be used
to explain how two kids with different backgrounds and different interests can
perceive the same lecture by an inspirational professional very differently, or
why realtors looking to rent a property might behave differently to renters who
speak with foreign accents. While this
process might serve as a useful heuristic in helping us understand speech more efficiently
for ourselves, we must also be conscious that it allows our biases to be
introduced very early in the spoken word recognition process, which could lead
to unfair snapchats or sometimes explicit discrimination.
Sumner’s second article is a study in which she examines how
phonetic variation affects semantic encoding in the recognition and recall of
spoken words. Her study alluded to how
frequency, the number of times a listener is exposed to a word, is not the best
way to deep encoding. Rather hearing the
word in a speech context in which the listener is primed and has diverted their
full attention to the word is a more effective way to go. The article also demonstrated the way in
which accents can also affect the social weighting of speech for the listener. The Southern Standard British English accent produced
strong semantic priming and low false recall rates, a product of the accent
being perceived to be more proper and prestigious, and therefore garnering more
attention from the listeners.
Podesva rounds out this batch of articles by summarizing the
different speech variables that can affect speech processing for
listeners. It alluded to how subconscious
biases can affect our perceptions of certain accents as more or less
appropriate/proper as well as the way in which the talker’s gender can affect speech
recognition and processing.
This week’s articles are connected in that they both show
how speech processing is not an isolated product of the speech itself but
rather it is a mix of all of the information that comes with the speech and the
way in which the listener processes it with their different biases and
attention allocations influencing the final product. In some ways, this process imitates a
mathematical function or a method in computer science. Some information is inputted into the system
(speech), each line of code manipulates the information in some way (personal
biases), until finally the end product is produced (final speech processing). I think that this kind of literature is
really important and practical in our day to day lives. There are instances when even at Stanford I’ve
seen students dismiss foreign students (mainly ones with heavy accents from
different countries in Asia) as less intelligent or less attention worthy
solely because the accent biases their opinions of the student. I’ve called out some of my friends for doing
this and we reached a similar idea of Sumner’s social weighting. Regardless, being conscious of this process
is the first step of being able to curb this behavior when it is inappropriate,
which is why I appreciate this kind of literature.
Hi Max, thanks for your blog post. I actually came to the same conclusion in my post -- being aware of the biases in the process of speech perception helps to curb the negative behaviors that these biases can trigger. I also agree that this process is similar to some of the heuristics we might find in computer science. Actually, I believe that many of the disciplines that are in one way or another related to the understanding of human decision-making -- such as psychology, linguistics, and computer science -- tend to touch on this concept of heuristics, for humans use heuristics very often when they process all kinds of information.
ReplyDeleteOther than simply being aware of the flaws of speech processing, I believe that actively questioning one's assumptions could be a second step towards fighting unwanted behaviors. Being reflective and constantly questioning ourselves when processing information, such as during reading or listening, might enhance our abilities to detect the biases in our reasoning.
I also came to a similar conclusion as both of you. Being aware can tremendously help people that have no fault in having these preconceived biases
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